How to Connect NVRs/DVRs through Gateway

Step 1: Adding an ONVIF user in the NVR/DVR

Step 2: Adding the NVR/DVR to the 3dEYE Gateway

Step 3: Adding NVR/DVR into the Admin Portal using Registration code 

Step 4: Selecting the appropriate streaming channel for every camera on NVR/DVR

Troubleshooting

Connecting NVRs using a 3dEYE gateway is a convenient way to connect NVRs with the 3dEYE platform.

Step 1: Adding an ONVIF user in the NVR

Our system allows users to add their NVRs/DVRs using the ONVIF method as well as through the 3dEYE Gateway. The user needs to ensure the ONVIF is enabled on the DVR/NVR and if needed the ONVIF user is created on the DVR/NVR.

Step 2: Adding the NVR to the 3dEYE Gateway

After adding an ONVIF user, the customer needs to register the DVRs/NVRs in the Gateway using HTTP and RTSP ports of DVR/NVR. If your DVR/NVR has multiple cameras connected to it, then add the DVR/NVR multiple times using the Add Camera button on Gateway. Use the same local address and ports for every copy of the NVR that you add to the Gateway. This will generate unique registration codes for you to use in the Admin portal.

Step 3: Adding NVR/DVR into the Admin Portal using Registration code 

After generating the registration code from the gateway, add all Registration codes into the Admin portal using the P&P option in the Camera Menu, use the ONVIF user credentials of your NVR/DVR from Step 1 when adding the cameras.

 

Step 4: Selecting the appropriate streaming channel for every camera on NVR/DVR

After adding the multiple copies of NVR/DVR into the system, choose an appropriate streaming channel for every copy of the NVR/DVR to specify which camera you want to use.

Also, please review this article to learn more about NVR integration

 

Troubleshooting

After Camera addition into the system if there is no video then please ensure the video encoding is set to H.264 rather than H.265 as the 3dEYE platform only supports H.264 encoder. Some DVRs do not support the Change Video Encoding Profile over the ONVIF method and because of this the customer needs to change the Encoder to H.264 manually from NVR/DVR WebUI for each camera on NVR/DVR.