Understanding the Info Section in the Camera Description

• General Info
• Thumbnail
• Roles
• Share
• Statistics

This article will help you understand what the Info Section shows and means when you open the camera in the Admin Portal.

After opening the camera wait for the ONVIF settings to be loaded (this does not apply for cameras added using the Generic method). Indicators at the top of the page will help you understand what services have been verified. If you see HTTP Available in Green Color, then it means the camera was successfully connected over ONVIF. These indicators are updated just once when you open the camera and if the state of the camera changes while this properties window is open the indicators will stay in their original state, to refresh these indicators close and reopen the camera properties window. If you see any RED Colored then that feature is not connected or there is an error in communication with the camera, open the Troubleshooting tab to learn more about what issue was detected.

General Info

This section gives the basic information on the camera like what is the Name, Brand, Model, or ID of the camera. It also allows checking if the camera is enabled or disabled, if the camera is available over ONVIF or if the video stream is coming from the camera or not, the plan on which the camera is on, and for how long the cloud recording is enabled for the camera. It also tells to which Customer the camera is assigned.

The ONVIF Analytics Modules heading informs about the Analytics features which are in compliance with ONVIF Rules and are available to be configured over ONVIF.

If one or more of the Modules have state - "Not available" this means that the features are not available for configuration over ONVIF Protocol. This does not mean that camera does not have these modules, it simply means that camera does not support the configuration of these modules over ONVIF and these modules have to be configured using the camera's native WebUI.

For cameras added over P&P, the users can directly access the Camera WebUI using the Troubleshooting tab in the camera settings. Use the Generate URL Button to create a temporary link to access the WebUI of the camera to configure the Analytics features of the camera which are not available over ONVIF.

For cameras added using the ONVIF method, the direct link to the camera's Web UI is already available since to add the camera HTTP port on the camera has to be opened thus simply copy the link from the Network tab of the camera.

Thumbnail

If the camera is online then the image on the right side of the window gives a thumbnail preview from the camera and it refreshes after every 15 minutes if the camera is online.

Roles

In this section of the camera, you will find all the roles which have access to this camera.

Share

The Share section informs if the camera is being shared using a link or via a widget. 

Statistics

In the statistics section, you will find the usage of the camera like the average consumption of storage, total traffic generated by the camera for the selected time period, the total duration of the clips stored on the cloud from this camera, and what is the average bandwidth of the camera during the selected period.