For cameras with motorized lenses, Our system only supports the features that are part of ONVIF compliance. In Video Portal you can select the 'PTZ' option from the camera toolbar which will open a popup with adjustable speed for zooming.
Cameras with autofocus can be manually triggered to start autofocusing. To manually trigger autofocus use Zoom in or Zoom out buttons to change the focal distance of the lens, this will also change the focus of the camera and the camera will auto adjust the focus for you. Next, change the zoom to the desired level and the camera will refocus again.
If the autofocus is not working or the camera is not focusing on the desired objects then you need to use the camera's own web interface to adjust the focus manually.
For P&P cameras you can use the Generate link option from the troubleshooting tab on the Admin Portal Camera settings Tab.
For ONVIF cameras you can use the HTTP access URL to access the camera's web UI to adjust the focus manually.
Be aware that some cameras won't show the live stream through P&P generated link but nevertheless, the focus buttons should work well and you can monitor the camera through our video portal to see if the correction was applied.